Shipping policy

Thank you for shopping with Apprelia Ltd. We are committed to delivering your orders safely and efficiently.

Shipping Costs
United Kingdom
Standard delivery: £4.99
Standard delivery is free on UK orders of £50 or more.
Express delivery: £6.99

International (all other countries)
Standard international delivery: $12.50 USD

Shipping costs are calculated and shown at checkout before you pay. The rates above are flat rates per order, unless otherwise stated at checkout.

Order Processing
Orders are typically processed within 1–5 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Times
Standard delivery: 7–20 business days. Delivery times may vary depending on your location, customs procedures, and carrier performance.

Tracking Information
Once your order has been shipped, you will receive a tracking number via email when available.

Shipping Delays
Delivery delays may occur due to customs inspections, weather conditions, holidays, or other factors beyond our control. Apprelia Ltd is not responsible for carrier-related delays.

Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us as soon as possible so we can assist in resolving the issue.

International Shipping — Customs and Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping costs.

Contact Us
For shipping-related questions, please contact us at:
Email: support@apprelia.com
Phone: +44 7446 196719