Welcome to Apprelia. By using our website (apprelia.com) and placing an order, you agree to the terms below. These Terms & Conditions are a summary for this page — the full, binding text is our Terms of Service, available in our store policies at checkout.
1. Who We Are
Apprelia is operated by Apprelia Ltd, 82A James Carter Road, Bury Saint Edmunds IP28 7DE, United Kingdom. Email: support@apprelia.com. Phone: +44 7446 196719. "We", "us" and "our" refer to Apprelia Ltd.
2. Products and Pricing
We work to describe products, colours and pricing accurately, but we do not guarantee that all information is complete, current or free of errors. Prices are shown in GBP unless converted by your selected market, and may change without notice. We may limit quantities, discontinue products, or refuse or cancel an order — for example if a product is out of stock, a price was incorrect, or fraud is suspected. If we cancel an order you have paid for, we will refund you.
3. Orders and Payment
Placing an order is an offer to buy. A contract is formed when we confirm dispatch. You agree to provide current, complete and accurate purchase and account information, and to pay all charges, including shipping and applicable taxes and duties.
4. Shipping
UK standard delivery is £4.99 and free on orders of £50 or more; UK express is £6.99. Standard international delivery is $12.50 USD. Orders are processed within 1–5 business days and standard delivery takes 7–20 business days. Full details are in our Shipping Policy.
5. Returns and Refunds
We have a 30-day return policy. Items must be unworn or unused, with tags and in their original packaging. Full details are in our Refund Policy.
6. Intellectual Property
All content on this website belongs to Apprelia Ltd or its content suppliers and may not be copied or used commercially without our written permission.
7. Acceptable Use
You may not use our products or website for any illegal or unauthorised purpose, transmit malicious code, collect other users' personal information, or interfere with the security or operation of the website.
8. Liability
Nothing in these terms limits liability that cannot legally be limited. Our services and products are provided as described, and we are not responsible for delays or failures caused by events beyond our reasonable control, including carrier and customs delays.
9. Privacy
Your personal information is handled as described in our Privacy Policy.
10. Changes
We may update these terms from time to time. The version published on this website at the time of your order applies to that order.
11. Governing Law
These terms are governed by the laws of England and Wales.
12. Contact
Questions about these terms should be sent to support@apprelia.com.